Is it getting harder to fill SIL vacancies?
We keep hearing across the sector that filling Supported Independent Living (SIL) vacancies is becoming increasingly more difficult for providers. As always, we reviewed the NDIS data to validate this assumption, and this is what we found.
The big SIL providers are still struggling
This quarter, we consolidated the 2022 Supported Independent Living (SIL) data to review the performance of the biggest providers, and most are still struggling.
How did the biggest Supported Independent Living providers perform in 2020-21?
It’s that time of year when Empathia Group combs through annual reports to pull out performance insights, and what a year it was! This year we have access to the ten largest providers by SIL payments (agency managed).
Where do new SIL customers come from?
Does this table suggest that in 2021-2022 Q1, only an additional 11 participants had SIL in their plans? You’re likely thinking the same thing I did – how is this possible? And our readers would know that it isn’t – we have previously reported that 327 customers entered SIL in the same period (and that was also from the NDIA).
Why does everything feel the same in Supported Independent Living?
It has been over 5 years since the national rollout of the NDIS, so why do most NDIS offerings feel identical? Empathia Group reviewed 5 supported independent living offers to understand how providers differentiate themselves in the market and what we found wasn’t encouraging.
Will my SIL business ever be profitable?
Profitability is sometimes considered a dirty word in our sector, but it is time to accept that this perspective is antiquated. The people we support are also our customers, and our customers have a right to choose a product that offers them value.
