QSC’s Own Motion part 1: how safe is Supported Independent Living?

Examining 6,269 reportable incidents across 7 major providers and 1075 SIL sites, the study represents a significant portion of the SIL cohort, as the selected providers account for 18% of the total. The report suggests that although it is unlikely to lead to the “abolishment” of group homes, there are serious issues that must be addressed.

It’s not easy being a big SIL provider

SIL provider performance chart

It’s been a tough year for major providers. Unfortunately, they’re on the wrong end of a confluence of impacts. This means that transformation efforts are complicated because, in most cases, nearly all business functions are impacted by the NDIS cost model.

Is it getting harder to fill SIL vacancies?

Australian residential street supported independent living vacancies

We keep hearing across the sector that filling Supported Independent Living (SIL) vacancies is becoming increasingly more difficult for providers. As always, we reviewed the NDIS data to validate this assumption, and this is what we found.

A closer look at SIL profitability in 2022

Supported Independent Living (SIL) profitability varies significantly between providers. While many in the NDIS assume that most providers converge on margins of only 2% given the cost model, our data tells us the average margin SIL margin was 4.5%, with considerable variance (3.15% SD).

The big issue with funding

This chart shows the average cost per decile in funding for 2020-2021. What is fascinating about this chart is that it is controlled for SIL status, age, disability type and presentation intensity. Essentially, this chart isolates the variation that is produced by individual circumstances, interpretations of “reasonable and necessary”, and intra-planner variation. In a nutshell, this chart shows that plans vary wildly even when controlling for intensity, disability type, age and SIL Status.

Did the largest SIL providers underperform the market?

The largest SIL providers have a considerable impact on the sector. This is because most people in the sector have been exposed to their branding, and it is assumed their products are refined and well received. However, a new data set from the NDIS reveals that the largest SIL providers have considerably underperformed the rest of the SIL market. Below are the growth rates for Core – Daily Activities funding for SIL participants only: