Our Services

Our Services

What We Do

Our bespoke NDIS consulting services combine to tackle your most pressing business challenges and seize opportunities for growth

Growth Strategy

Through market and operational analysis, we build your unique business needs into a fully integrated growth plan.

  • NDIS Market Research and Analysis
  • Service Model Design
  • Market Segmentation
  • Product Development
  • Lead Management Optimisation

Marketing & Communications

We help you identify, attract and engage your ideal customers by elevating your brand position within the right markets.

  • Marketing and Brand Audit
  • Unique Value Proposition (UVP) Development
  • Competitor Analysis
  • Key Messaging Framework
  • Marketing Strategy Development

People & Culture

With our support, you can define your ideal culture, engage your workforce, and stand out as an employer of choice.

  • Talent Attraction and Selection
  • Workplace Cultural Review
  • Induction Design and Evaluation
  • Employer Branding
  • Leadership Development

Quality & Auditing

We offer a comprehensive evaluation process that leverages our provider index for benchmarking and expert risk analysis.

  • SIL Cost and Risk Analysis
  • Operating Performance Evaluation
  • Growth P&L Forecast Evaluation
  • Due Diligence Advisory
  • Customer Risk Audit

Need a specialised service?

Our trusted network of experienced contractors and freelancers allow us to scale up quickly to meet your specific needs and deliver the complete range of services you’re looking for.

Our Services

How We Work

We understand that each business is unique, requiring specific support to complete projects and achieve long-term business objectives. Below you can see the broad features included in the different plans we offer. We can create a custom hybrid plan that suits your organisation, enquire now to get started.

Enquire Now

Project Based

This option is for providers focused on short-term goals and one-off assignments.

  • Defined Services and Deliverables
  • Dedicated Project Consultant
  • Project Milestone Updates
  • Quoted and Invoiced Per Project

Consulting Retainer

This option best suits providers with long-term goals that consider ongoing business needs.

  • Wide Scope of Services and Deliverables
  • Dedicated Empathia Group Partner
  • Weekly Progress Meetings
  • Flat Monthly Fee, Negotiated Hours, and No Lock In Contract